The partnership between Umpisa’s QA Engineering Team and NTUC First Campus (NFC) has resulted in significant strides toward improving testing efficiency and product quality. This collaboration, focused on ensuring flawless software delivery, led both teams to adopt low-code automation tools, transforming their QA processes and boosting efficiency by 30%.
As NTUC First Campus (NFC) grew, managing quality assurance for their SkoolNet 2.0 platform became increasingly challenging. SkoolNet, a portal designed to help parents track their child’s development and activities, required extensive manual and automated testing to meet NFC's high standards. However, both teams were constrained by tight timelines, resource limitations, and the complexity of the platform.
Recognizing these challenges, Umpisa and NFC collaborated to implement low-code automation tools that would empower both QA teams. This new solution allowed them to automate complex tests across GUI and API, without requiring deep coding knowledge from all team members. By simplifying the automation process, the teams could now involve even non-technical experts in testing, leveraging their deep understanding of the business domain.
"Testsigma’s intuitive interface made it easy for both technical and non-technical team members to contribute, which really helped us scale our test coverage faster," adds Yohanes Stuart Ho, Test Automation Engineer at NTUC.
Since adopting low-code automation tools, Umpisa and NTUC have seen remarkable improvements. The teams achieved a 30% reduction in test maintenance time, which significantly sped up their testing cycles and helped them deliver more reliable feedback to developers. This has accelerated the overall release cycle for SkoolNet 2.0, allowing NFC to deliver better user experiences to parents.
"By cutting down on manual test maintenance, we’ve been able to focus more on improving the product and catching issues earlier in the process," says Maria. "It’s been a huge boost for both our teams."
The success of this collaboration has laid the foundation for future growth. Umpisa and NTUC plan to expand their automation efforts, particularly in the area of API testing, to improve test coverage and further streamline the QA process. This will help both teams maintain their high standards of quality, even as their projects continue to grow in complexity.
The partnership between Umpisa and NTUC has proven that innovation, teamwork, and the right tools can lead to remarkable improvements in efficiency. By embracing low-code automation, both teams have transformed their approach to quality assurance, ensuring that they continue to deliver exceptional software and user experiences.